We can offer remote support to your desktop or laptop device. We use a secure connection provided by TeamViewer.
Please use the following link to start the remote session.
LINK: https://get.teamviewer.com/nsmpnft
This will prompt a download.
Please download and run the software.
This will allow us to remote into your computer for this time and this time only. Once we disconnect or you disconnect the session there is no way for us to reconnect to you.